We are currently seeking a highly skilled and motivated Website Business Analyst to join our team. As a Website Business Analyst, you will play a critical role in bridging the gap between business needs and technical solutions to successfully deliver web-based projects by understanding and defining requirements, facilitating communication between stakeholders, and ensuring the development solution aligns with business goals.
As a successful Website Business Analyst, you will possess a strong analytical mindset, excellent communication skills, and a deep understanding of web technologies and business processes. You will be data-driven and will use that data to develop and guide a strategy that will be the foundation of the web development solution.
Responsibilities
- Requirements Gathering
- Collaborate with business stakeholders to elicit, analyze, and document business requirements for web-based projects.
- Act as liaison between client stakeholders and internal departments to ensure a clear understanding of needs, requirements, and key performance indicators (KPIs)
- Collaborate with the strategy team’s research and analysis to understand the business context and objectives, and help to develop a clear and actionable plan for the development team to follow
- Data Analysis
- Review web analytics findings to derive insights and make data-driven recommendations for improving user experience and achieving business goals.
- Review research and data to better understand target audiences.
- Understand and effectively communicate key performance indicators (KPIs) to all parties.
- Identify business-specific user needs that can aid in the creation of development solutions.
- User Experience (UX) Analysis
- Using data gathered in the data analysis stage, ensure that user needs are the guiding principle of the design and development processes.
- Collaborate with UX/UI designers to understand deliverables and plan for their implementation in development..
- Technical Planning
- Facilitate the functional requirements-gathering process by organizing and collaborating with key stakeholders.
- Develop a detailed project plan that outlines functional requirements, backlog tasks and required resources for development.
- Work closely with project managers, the project’s technical lead, and other internal stakeholders to create and maintain project documentation, including backlogs, technical documentation, and other supporting materials.
- Communication and Collaboration
- Facilitate communication between stakeholders and the development team to ensure a clear understanding of project requirements.
- Collaborate with developers, designers, and other stakeholders to ensure the successful delivery of a website that is aligned with overall business strategy and goals.
- Monitor the progress of the project, proactively identifying and resolving issues that may arise.
- Quality Assurance
- Support in the creation of test plans to validate that web applications meet specified requirements.
- Work with QA Engineer in the identification and documentation of defects and work with development teams to ensure timely resolution.
- Process Improvement
- Identify opportunities for process improvement and efficiency gains in web-related workflows.
- Work closely with cross-functional teams to streamline business processes and enhance overall performance.
- Monitor industry trends and best practices so that the web design and development team output is of the best possible standard.
ABOUT THE COMPENSATION & WORK REQUIREMENTS
This is a full-time position. The salary range for this position is $75,400 - $100,426 - the range is broad, but it is commensurate with experience, aligned with current members of our team with similar experience, and may shift a bit depending on your geographic location. This is a 100% remote role, but you must live and be able to work in the US or Canada.
NOW... LET'S TALK ABOUT YOU!
Requirements
- Bachelor's degree in Business Administration, Information Technology, or related field.
- Proven experience as a Business Analyst in web development projects.
- Strong analytical and problem-solving skills.
- Familiarity with Drupal and WordPress.
- Excellent communication and interpersonal skills.
- Familiarity with web technologies, development methodologies, and project management practices.
- Proficiency in using project management tools and web analytics platforms.
- Knowledge of UX/UI principles and usability testing.
- Bonus: Understanding of the agency sales lifecycle.
Preferred Qualifications
- Experience working with open source content management systems like WordPress and Drupal.
- Certification in Business Analysis (e.g., CBAP).
- Experience with Agile/Scrum methodologies.
- Familiarity with online marketing concepts.
At Kanopi, we believe a variety of backgrounds, experiences, and voices make for a better workplace. We strongly and enthusiastically encourage people of color, individuals who identify within and beyond the LGBTQ+ spectrum, women, and people with disabilities to apply.
